From AI Literacy to Lift Off – A Playbook for GenAI in HR

From AI Literacy to Lift Off – A Playbook for GenAI in HR

Many HR teams have started AI literacy efforts—but struggle with what comes next. This post offers a practical playbook to move from curiosity to action, using jobs-to-be-done thinking, strategic pilot scoring, and a 90-day implementation engine to build trust, drive adoption, and scale GenAI responsibly within the HR function.

Teaching AI Fluency to the Next Generation of Builders
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Teaching AI Fluency to the Next Generation of Builders

Fluency with AI tools is not the same as fluency in responsible use. In a recent session with high school students, all of whom used ChatGPT daily, few had explored settings like memory or data sharing, and none had used custom instructions. This gap is not limited to students. In this post, I share practical safety practices and a product thinking mindset that apply to anyone building or using AI. Responsible use is the foundation for responsible building.

My Month with LLMs: Augmenting My Thinking Without Losing It
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My Month with LLMs: Augmenting My Thinking Without Losing It

A little over a month ago, I set out to take a more focused approach to understanding Large Language Models (LLMs). I used them daily for everyday tasks—summarizing articles, refining emails, creating images—but I wanted to go deeper, with the new and powerful models that are now available. I wanted to answer a fundamental question:…

Driving Accountability for AI Applications
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Driving Accountability for AI Applications

When referring to Responsible AI, Ethical AI, or Trustworthy AI, I often remind myself that it is not the technology that needs to be responsible, ethical or trustworthy. The humans who are defining, designing, developing and deploying the AI technology are ultimately accountable for anticipating and addressing ethical risks from the use of the technology….

On Racial Justice and Algorithmic Bias
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On Racial Justice and Algorithmic Bias

Over the last few weeks, social justice topics have exploded across all media in light of recent unfortunate events in the United States. Hand-in-hand, the AI community has also seen a tremendous amount of conversation across multiple social media platforms on algorithmic bias and its implications. While social bias and AI bias are closely interlinked,…